Eurobarometer 73.2 &73.3    February-April 2010     ZA No.  5236

Consumer Empowerment

Special Topics

• Consumer empowerment (QA)

Documents and Data

• Study description (including version information, errata reporting, variable information, access to questionnaires and data download)
• Archive variable report
• Basic Bilingual Questionnaire

Remarks

• Eurobarometer 73.2 & 73.3 merges responses to identical questions on "Consumer Empowerment" (topical module QA) plus relevant demographics from surveys 73.2 (ZA5232) and 73.3 (ZA5233). This merged data set doubles standard sample sizes and covers the EU27 countries plus Iceland and Norway.
• FIELD QUESTIONNAIRES are available in the context of Eurobarometer 73.2.
• Current archive dataset version / update: v2.0.1 (2012)

Publications

• TNS Opinion & Social: Special Eurobarometer 342 / Wave 73.2 & 73.3: Consumer Empowerment. Survey requested by EUROSTAT and the Directorate-General for “Health and Consumers” (DG SANCO) and coordinated by the Directorate-General for Communication ('Research and Speechwriting' Unit), Brussels, April 2011.
• Michela Nardo, Massimo Loi, Rossana Rosati , Anna Manca (European Commission, Joint Research Centre, Institute for the Protection and Security of the Citizen): The Consumer Empowerment Index. A measure of skills, awareness and engagement of European consumers. JRC Scientific and Technical Reports. Luxembourg 2011.